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Customer Service Bulletin Board

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Customer Feedback and Agent Wish List

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Wishes are for changes you would like to see in MOCHA, CompRiser, Gladly, etc. that are intended to help you do your job more efficiently. Customer requests for products, website changes, etc. should now be entered using the CompRiser link in the customer's Gladly profile. Using that link will now offer you an "Enter Customer Feedback" button in addition to the "Create New Complaint Ticket" button.

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